Usabilty Test Script Guide

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Testing & Key Findings

• Lack of Clarity on Product Information

  • the users wanted to be able to click on the image for more information on the products, services, experiences
  • few posts had links
  • the home page seemed unorganized and it was unclear if posts were from people they were following

• Lack of Search Options Create Difficulity Navigating

  • no way to search for specific items
  • no search by location

• Lack of Confirmation of Actions

  • users wanted confirmation after posting recommendations
  • it is confusing, when adding (inviting) a friend, that the entire slide up menu pulled up
  • a confirmation after sending text invite was wanted, it was unclear if invitation was successfully sent

• Trust

  • all 3 users would trust a recommendation from a friend
  • 2 out of 3 users would not trust a recommendation from an “influencer” or person of status on social media

Summary Report

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